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Contractors and prime obligations
PRIME-03 · Record · v2.1

External Interface Audit Crosswalk and PSOE Record

Crosswalk that maps external audit requirements to your SMS evidence using present, suitable, operating, effective.

Who it's for

Suits: Operators facing customer audits

What it proves at audit

Heavy Vehicle Accreditation criteria this document produces evidence for. Check your readiness.

Why operators use it

We use PRIME-03 to turn actual external-interface requirements into a fair, traceable and risk-proportionate verification process that checks whether source controls are present, suitable, operating and effective, without treating an external audit as proof of legal compliance.

A customer, principal, contractor, site or accreditation-related review can be useful, but it becomes unsafe when the business reacts by collecting generic documents, copying an old audit list, making unsupported promises, or treating the auditor’s request as the only safety issue. PRIME-03 makes the review process disciplined. It traces each actual requirement to its source, defined scope, source control, evidence, verification method, conclusion, limitation and action.

From the companion guide that comes with this document.

This is practical guidance based on current industry standards. You must verify specific requirements against the latest NHVR regulations or state-specific laws (e.g., WA/NT) before implementation.