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People, training and communication
PEOPLE-13 · Record · v2.0

Safety Alert and Targeted Safety Communication Record

Record for sending an urgent safety alert or targeted message to the people who need it.

Who it's for

Suits: All operators

What it proves at audit

Heavy Vehicle Accreditation criteria this document produces evidence for. Check your readiness.

Why operators use it

PEOPLE-13 helps us get the right safety message to the right people in a way they can use, while keeping immediate response, consultation, change, training, action and effectiveness in their proper SMS controls.

A safety message sometimes cannot wait for the next routine meeting: a control may have failed, a new risk may be known, a vehicle/load/site/provider/customer condition may have changed, or a verified lesson may prevent another event. PEOPLE-13 turns that message into clear, factual, accessible and traceable communication. It gives workers, drivers, supervisors, providers and relevant interfaces a way to understand what has changed, what they should do now and where to ask questions or raise concerns.

From the companion guide that comes with this document.

This is practical guidance based on current industry standards. You must verify specific requirements against the latest NHVR regulations or state-specific laws (e.g., WA/NT) before implementation.