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People, training and communication
PEOPLE-04 · Register · v2.1

Training Capability and Competence Matrix

Training and competence matrix by role, showing who is trained, assessed and due for refresher.

Who it's for

Suits: All operators with staff

What it proves at audit

Heavy Vehicle Accreditation criteria this document produces evidence for. Check your readiness.

Why operators use it

We use PEOPLE-04 to show that each person has the role-specific knowledge, instruction, practical capability, supervision and current authorisation needed to do their actual work safely, not merely a folder of attendance records.

An effective SMS needs people who can apply the controls that manage public risk in their role. The GSA SMS Standard requires role-based training and competency arrangements, induction and role-specific instruction, refresher/additional training where necessary, reactive training after change or experience, and support for people developing competence. It does not prescribe one generic program, calendar cycle, delivery method, assessment or record format.

From the companion guide that comes with this document.

This is practical guidance based on current industry standards. You must verify specific requirements against the latest NHVR regulations or state-specific laws (e.g., WA/NT) before implementation.