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PEOPLE-11 · Document · v2.1

Written Warning Authorised Outcome Letter

Checklist and letter for issuing a written warning through an authorised, fair process.

Who it's for

Suits: All operators with staff

What it proves at audit

Supports your SMS generally rather than one audit criterion.

Heavy Vehicle Accreditation criteria this document produces evidence for. Check your readiness.

Why operators use it

We use PEOPLE-11 only after an authorised fair process has determined that a written warning is appropriate, so the outcome is factual, clear, respectful, supported, reviewable and separate from the safety-system actions that may also be needed.

A written warning is not a safety form to be issued automatically after an incident, defect, missed rule or difficult conversation. It is a workplace-relations outcome that can affect a worker’s employment. Where a warning is authorised and appropriate, the business needs a clear written record of what was decided, why, what standard must be met, what support is available, how progress will be reviewed and how the worker can receive the record, ask questions or provide a response.

From the companion guide that comes with this document.

This is practical guidance based on current industry standards. You must verify specific requirements against the latest NHVR regulations or state-specific laws (e.g., WA/NT) before implementation.