Safety Communication Plan and Effectiveness Record
Plan for how safety information reaches the right people and a check that it worked.
What it proves at audit
Heavy Vehicle Accreditation criteria this document produces evidence for. Check your readiness.
Why operators use it
We use PEOPLE-10 to make sure safety-critical information, changes and lessons reach the people who need them in time, through a format they can use, with a way to ask questions and evidence that the communication worked in practice.
Transport and warehousing work is dispersed, mobile and changeable. Drivers may be on the road; loaders and warehouse teams may work different shifts; contractors and labour-hire workers may receive information through different channels; and customer, prime or site rules can change the work at short notice. A simple broadcast cannot guarantee that the right person received a relevant message before the work changed or a risk arose.
From the companion guide that comes with this document.
Related documents
Driver manual for heavy vehicle drivers: your role, everyday safe decisions and when to stop.
Driver manual for light vehicle and van drivers doing work-related driving.
Register that verifies licences and authorises each person to drive specific vehicles.
Training and competence matrix by role, showing who is trained, assessed and due for refresher.
Practical on-road assessment of a driver's competence for the vehicle, task and route.
Procedure and record for buddy and supervised shifts before a new person works alone.