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People, training and communication
PEOPLE-08 · Form · v2.1

Record of Formal Workplace Interview

Record of a formal workplace interview that also checks whether the system contributed.

Who it's for

Suits: All operators with staff

What it proves at audit

Supports your SMS generally rather than one audit criterion.

Heavy Vehicle Accreditation criteria this document produces evidence for. Check your readiness.

Why operators use it

We use PEOPLE-08 to make a formal workplace conversation fair, factual and useful: the worker knows what is being discussed, has a genuine opportunity to respond, immediate safety is controlled, evidence gaps are handled honestly and the business records a clear next step rather than jumping to blame or conclusion.

Formal conversations occur when something important needs to be understood: a safety event, a complaint, a conduct concern, repeated performance issue or another workplace matter. If these conversations are undocumented, rushed or based on assumptions, the business can miss the real safety causes, treat people unfairly, take inconsistent action and lose the evidence needed to improve controls.

From the companion guide that comes with this document.

This is practical guidance based on current industry standards. You must verify specific requirements against the latest NHVR regulations or state-specific laws (e.g., WA/NT) before implementation.