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Audit, records and improvement
AUDIT-08 · Procedure · v2.0

Internal Review Procedure

Procedure for running internal reviews of the SMS.

Who it's for

Suits: All operators. Required for HVA.

What it proves at audit

Heavy Vehicle Accreditation criteria this document produces evidence for. Check your readiness.

Why operators use it

We use AUDIT-08 to make every internal review consistent, objective and useful: plan it around actual risks, test work using PSOE evidence, act on concerns immediately, record factual conclusions and verify whether improvements work.

An annual SMS self-assessment is a minimum HVA internal-review requirement, but an annual date in a calendar does not prove that an SMS works. Internal reviews need a repeatable method that examines what actually happens across transport and warehousing operations: planning, people, vehicles, loads, sites, customer/provider interfaces, incidents, changes, records, field practice and safety outcomes.

From the companion guide that comes with this document.

This is practical guidance based on current industry standards. You must verify specific requirements against the latest NHVR regulations or state-specific laws (e.g., WA/NT) before implementation.