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Leadership and governance
LEAD-01 · Manual · v1.1

SMS Manual

Map of your whole safety management system: what each part does, who owns it and which document controls it.

Who it's for

Suits: All operators. Start here.

What it proves at audit

Heavy Vehicle Accreditation criteria this document produces evidence for. Check your readiness.

Why operators use it

We use this manual as the map of our safety system: it shows what we do, which risks we manage, where the controls live and how information moves from frontline work to management review and improvement.

Without a system map, a document library can become disconnected paperwork. The manual helps every user locate the right procedure or record and helps management/auditors understand how the whole system works together.

From the companion guide that comes with this document.

This is practical guidance based on current industry standards. You must verify specific requirements against the latest NHVR regulations or state-specific laws (e.g., WA/NT) before implementation.